Deliver amazing customer service
Seamlessly schedule work with a client, technician, contractor, or anyone with a free individual Lydul account. Lydul is the ultimate Ticketing Platform for Buildings.
Provide customers with a private service desk
They access the service desk in 1 click, right from the web, and subscribe to email and SMS progress notifications if needed.
Let clients request service directly on Lydul
Quickly and precisely define the scope of work, then get SMS, email, and mobile notifications every step of the way. Lydul is the easiest way to work with a client.
Accept & complete service requests transparently
Document even the slightest details of the work done, all in the same place. No need to scroll SMS feeds or browse emails.
Track the resulting invoice
Mark service requests as completed to download a detailed invoice and summary of work. Save 1h every day with Lydul.
Free for all your collaborators, forever!
Lydul is free to use and will always be! Pro users can enable SMS and email notifications when working with their clients.
Give us 15 minutes, save 1h every day.
Unlimited requests
Share folders with teammates, and track folder analytics such as number of open items, total estimates, and more!
Stay on the same page
See at any time the status of your service requests as well as any pending event requiring your attention.
SMS & email notifications
Set the right level of notifications and get notified as your jobs are completed, or as clients send you more job requests.